ONLINE TRAINING FOR GENERAL PRACTICE ADMIN TEAMS

Practical, on-demand training for GP admin teams

Give your receptionists, administrators, secretaries, GP assistants and care coordinators the practical skills, knowledge and confidence they need to work effectively in modern general practice.

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Train your team without taking them away from the practice

Traditional training can be difficult to arrange, inconsistent and focused on individual topics. The GP Admin Library gives your team one practical learning resource they can return to whenever they need it, any time of the day .

INSIDE THE LIBRARY

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Two practical areas of learning

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Customer service & communication

Practical training to help staff communicate confidently and professionally, manage patient expectations, handle challenging conversations and provide a consistent standard of service.

Practical Knowledge

Essential knowledge to help staff understand general practice, develop their administrative capability and carry out their roles with greater confidence.

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